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Concierge Services

End to End Concierge Services

We provide skilled, trustworthy and highly capable Concierge staff so that you can focus on what you do best.

Concierge services have a significant impact on Commercial, Strata and Industrial complexes throughout Australia. By utilizing Marigold’s concierge on site, you can have confidence that there is always a point of contact who is professional, practice security protocol, enforce rules and protect your asset.

Our Concierge will make sure your asset is always operating at an optimal level, ensuring that all key areas are serviced and maintained. This involves attending to emergencies, providing access and facilitating trades people for preventative maintenance and repairs, allocating visitor parking, supervise and accept deliveries for residents, as well as report and facilitate daily cleaning audits to ensure your complex is in pristine condition at all times.

Our staff have also been trained to manage and handle complaints and conflict resolution, provide a high level of customer service, monitor surveillance, schedule works and provide detailed reporting to you. We want to give you peace of mind that your asset is in capable hands.

Marigold Services Group also provides highly motivated and customer service driven Doorman Services for your commercial, hospitality and retail sites. With a big smile and warm greeting, our staff not only make your premises feel welcoming but can also add a much needed security presence.

Our services include:

  • 24/7 Concierge services
  • Doorman services
  • Consultation